About Us
<span data-metadata=""><span data-buffer="">Acute Hospitality is a performance-driven consulting company that specializes in the development, pre-opening management, and operations support for hotels, serviced apartments, and entertainment centres.
Our principals along with our partners have been branding, developing, redeveloping, and managing hospitality assets, developing SOPs, corporate identity & hotel formats, procuring guest supplies as well as delivering recruitment, performance management, staff training, and retention strategies in various hotels across Africa for over half a century.
We appreciate that all clients and facilities have unique identities, and we take delight in getting to understand these peculiarities per time. As such, we have established a reputation of ingenuity, progressive performance, profitability, and partnership in proposing and implementing solutions for each of them.
<span data-metadata=""><span data-buffer="">Our vision is simple:
To help your facility thrive
<span data-metadata=""><span data-buffer="">Typically, every hotel is an owner’s passion…
so whether it is still a concept, ready for
market entry, a struggling asset that you need to revamp, or an established one ripe for expansion, Acute Hospitality Consulting will help you achieve your vision.
Passion is key, but knowledge-inspired innovation from a place of experience and passion for excellence is irreplaceable for success.
Our Values
The centre of the hospitality sector is guest service, to ensure the utmost comfort of people outside of their familiar spaces, and as a firm that supports the sector for optimum performance, we own those same values and go a step further to embody them in our AFRICA – a place and a people filled with a burst of natural hospitality and driven to provide optimal service. Our people live by our values:
African Pride: Fostering a sense of pride in whom we are as Africans, showcasing the strength of our diversity which adds colour to our proud untamed lands.
Friendliness: Demonstrating how we always have a seat at our tables for strangers, how we are open to lending an arm with an affectionate smile, and how we truly offer ourselves as a people… highlighting our natural hospitality for customer satisfaction.
Responsiveness: Providing prompt and responsive communication and actions to address client needs and concerns, and taking responsibility for every outcome.
Innovation for Excellence: Encouraging creative thinking, embracing new ideas, and seeking innovative solutions to excellently meet the ever-evolving needs of the hospitality industry.
Collaboration: Fostering relationships and partnerships that complement our services and bring out the very best in us.
Adaptability: Being flexible in our approach and responding effectively to changing industry trends and client requirements.